Privacy Policy – Play High Herbs

At Play High Herbs, your privacy is very important to us. We want you to feel safe and informed when using our website, so here’s a clear breakdown of how we collect, use, and protect your information.

Your Consent

By using our website, you agree to this Privacy Policy and how we handle your information.

What Information We Collect

We only collect personal information when necessary. For example:

When you place an order or sign up, we may ask for your name, email, phone number, and address.
If you contact us directly, we may collect additional details such as your message and any attachments.
We may also collect technical data like your IP address, browser type, and the pages you visit—this helps us improve your experience on our site.

We’ll always let you know why we’re asking for certain information at the time we request it.

How We Use Your Information

We use the information we collect to:

Operate and improve our website
Provide customer support
Process orders, respond to questions, and fulfill requests
Send updates, emails, or promotional offers (only if you’ve signed up for them)
Keep our website secure and prevent fraud

Cookies and Tracking Tools

Like most websites, Play High Herbs uses cookies—small files stored on your device that help us remember your preferences and ensure the website functions properly.

Cookies help us:

Understand how you use our site
Show content that matches your interests
Improve your overall experience on the website

You can disable cookies at any time through your browser settings.

Log Files

When you visit our site, we automatically collect technical data such as your IP address, browser type, and the time of your visit. This helps us understand how people use our website. This information does not personally identify you.

Third-Party Advertisers

We may work with advertising partners who use cookies or similar technologies to display relevant ads. These partners may collect your IP address when their ads appear on our site. We do not control these third-party cookies.

For more information, we recommend checking the privacy policies of these advertising networks directly.

Your Privacy Rights

Depending on where you live (such as California or the EU), you may have specific rights, including:

Accessing your data
Requesting correction or deletion of your data
Asking us not to sell your data
Restricting or objecting to how we use your data
Requesting a copy of your data for transfer

To exercise any of these rights, please reach out through our Contact Us page. We aim to respond within one month.

Children’s Privacy

We are committed to protecting children’s privacy online. Play High Herbs does not knowingly collect personal information from children under 13. If you believe your child has shared personal data with us, please contact us, and we will remove it as soon as possible.

Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page. We recommend checking back periodically to stay informed.

Contact Us

Have questions or need assistance? Please reach out anytime via our Contact Us page. We’re here to help.